Nathan HR Solutions: HR, Payroll, PRO, Insurance and Accounting Services in the UAE

Nathan HR provides HR Outsourcing, Payroll Management, PRO Services, Insurance Procurement and Accounting Services for businesses in the UAE. You can use an individual service or discuss support across several functions, depending on what your team manages internally and where external expertise is required.

Each service addresses a distinct business requirement and has its own delivery model. HR Outsourcing places agreed HR activities with our team. Payroll Management combines specialist payroll support with payroll technology. PRO Services handle defined government-related transactions. Insurance Procurement coordinates requirements and policy sourcing through licensed brokers. Accounting Services provide support across bookkeeping, reporting, tax and finance activities.

HR Outsourcing

HR outsourcing allows you to place defined HR processes with an external HR team while retaining the leadership, management and people decisions assigned to your organisation.

Our HR Outsourcing services can cover all or part of your HR operation. Depending on the agreed scope, this can include employee administration, onboarding and offboarding, employee requests, payroll and WPS support, visas and government transactions, HR policies, employee relations and HR advisory support.

How We Deliver HR Outsourcing

Delivery starts by reviewing your existing HR environment and deciding which activities form part of the outsourced scope. This can involve reviewing headcount, entities, systems and existing HR processes, followed by assigning responsibilities for approvals, employee requests, records, reporting and exceptions.

Once the scope is agreed, our HR professionals manage the assigned activities as part of your ongoing HR operation. Technology supports areas such as onboarding and offboarding, payroll and reporting.

Your organisation retains the responsibilities agreed during scoping. This creates a defined division between the work handled internally and the activities assigned to our team.

Businesses seeking a deeper explanation of the model can read our guide to HR outsourcing in the UAE.

Payroll Management

Payroll depends on accurate employee information, approved inputs, pay structures and defined responsibilities. A structured implementation process establishes how those elements are handled before recurring payroll processing begins.

Our Payroll Management services cover WPS and non-WPS salary processing, end-of-service benefit processing, claims and reimbursements, payslips and payroll reporting. We also support multi-currency payroll requirements.

How We Deliver Payroll Management

Our payroll implementation follows four stages.

First, we gather the required payroll information and map the existing process. This establishes employee groups, legal entities, payroll calendars, pay elements, approval responsibilities, reporting requirements and relevant systems.

We then configure the payroll setup around the agreed requirements. A shadow payroll run provides an opportunity to compare outputs and complete agreed checks before independent processing begins. Training forms part of this implementation stage.

Once implementation is complete, our payroll team moves into independent payroll processing based on the agreed operating model.

Payroll Central supports the service through configured pay structures, payroll data import and export, alerts, reporting and API connections with HR, finance and time-tracking systems.

For employers within its scope, the UAE Wage Protection System (WPS) provides an electronic framework for wage payments. Payroll processes therefore need to account for the WPS requirements applicable to the employer.

For a deeper explanation of payroll responsibilities and implementation, read our guide to payroll outsourcing in the UAE.

PRO Services

PRO Services support businesses with employment, immigration and defined government administration in the UAE.

Our PRO Services cover processes including staff visas, Emirates ID, medical administration, visa renewals and cancellations, trade licences and government liaison.

How We Deliver PRO Services

PRO delivery centres on managing an agreed government-related transaction through the relevant administrative stages.

Depending on the transaction, this can involve collecting and checking required documents, preparing the process for submission and managing the relevant visa, identification, licensing or government-liaison activity.

Our dedicated PRO team provides support through transactional and retainer service models. Businesses can therefore engage support for defined transactions or establish an ongoing arrangement for recurring PRO requirements.

PRO Services can also sit alongside employee administration. Onboarding an employee, for example, can involve internal HR activities together with employment, residency, medical and identification processes.

The responsibilities assigned to our PRO team depend on the agreed service scope and the government process involved. Applications and approvals remain subject to the requirements and decisions of the relevant UAE authorities.

Insurance Procurement

Insurance procurement involves identifying requirements, reviewing available options and coordinating the administration associated with obtaining cover.

Through our Insurance Procurement service, we provide insurance procurement and consultation support while working with licensed brokers that source policies. Insurance companies issue and manage the policies. Our current service areas include health, life and corporate insurance.

How We Deliver Insurance Procurement

The process begins with understanding the insurance requirements of the individual or business.

We then research suitable options through licensed brokers and present relevant choices for consideration. Once a policy is selected, we support the paperwork, policy activation and documentation process.

Support can continue after activation through renewals, claims coordination and relevant insurance updates.

This delivery model keeps the respective responsibilities defined. We support procurement and consultation, licensed brokers source the policies, and insurance companies issue and manage them.

Health insurance also forms part of the UAE employment environment. Employer obligations differ according to the applicable emirate and regulatory framework. The UAE Government’s health insurance guidance provides information on employer health insurance requirements across the Emirates.

Insurance requirements should therefore be assessed against the framework relevant to the workforce and location.

Accounting Services

Accounting Services address financial administration and reporting requirements within the wider business operation.

Our Accounting Services support functions including bookkeeping, financial reporting, bank reconciliation, transaction posting, trial balance preparation, budget forecasting, VAT and Corporate Tax services.

How We Deliver Accounting Services

Delivery begins with a discussion of your business requirements and existing accounting environment.

Our accounting team then reviews the current setup, relevant requirements and activities included within the proposed service scope. This forms the basis for implementation.

During onboarding, the agreed bookkeeping, reporting, tax or accounting activities are established within the service. Ongoing delivery can then include the agreed accounting work, reporting and advisory support.

Accounting remains a distinct function from HR outsourcing and payroll, although information can move between these areas. Payroll costs and records, for example, form part of the financial information a business manages.

For UAE businesses, VAT and Corporate Tax operate under separate tax frameworks administered by the Federal Tax Authority. Tax requirements should be assessed against the legislation and FTA guidance relevant to the organisation and transaction.

How Our HR Solutions Fit Across Your Business

The service you select should correspond with the business function requiring support.

A business with an established HR department could retain its wider people operation while outsourcing payroll. Another organisation could manage HR and payroll internally while using PRO Services for employee immigration and government transactions.

The objective is to identify which responsibilities your internal teams retain and where external operational capacity or specialist expertise fits.

When Several Nathan HR Solutions Fit Together

Some workforce and business processes cross departmental boundaries, which can create a requirement for support across several functions.

HR Outsourcing and Payroll Management can support employee administration and salary processing. Employee changes handled through HR can create payroll inputs, so responsibilities and information flows need to be defined.

Payroll Management and PRO Services can support organisations managing recurring salary processing alongside employee immigration and government administration.

HR Outsourcing and Insurance Procurement can support employee administration alongside employee insurance requirements.

Payroll Management and Accounting Services remain distinct services but can intersect through payroll records, salary costs and financial reporting.

Businesses seeking broader workforce support can also discuss HR Outsourcing, Payroll Management and PRO Services together. The scope depends on your workforce, entities, systems, internal resources and the responsibilities you intend to retain.

Which Nathan HR Solution Fits Your Business?

Start by identifying the function creating the requirement.

If employee administration, onboarding, offboarding, documentation and employee requests are placing pressure on internal HR resources, HR Outsourcing can place agreed processes with our HR team.

If the requirement centres on salary processing, WPS administration, payroll reporting or end-of-service processing, Payroll Management provides dedicated payroll support and technology.

If visas, Emirates ID, medical administration, trade licences or government transactions require dedicated support, PRO Services address those processes.

If your organisation requires support reviewing and coordinating employee or corporate insurance through licensed providers, Insurance Procurement addresses that requirement.

If bookkeeping, reconciliation, financial reporting, VAT, Corporate Tax or finance administration require external expertise, Accounting Services provide a dedicated finance-support function.

For requirements covering several areas, we can discuss which responsibilities remain within your organisation and which form part of an external service scope.

Build the Right Service Scope for Your Business

The right service structure starts with the work your teams already manage and the functions where additional expertise or operational capacity is required.

We can review your current structure, workforce requirements and internal responsibilities to identify the relevant service scope. That could involve one specialist service or support across several Nathan HR solutions.

If your business needs support with HR administration, payroll, government transactions, insurance procurement or accounting, speak with our team about your current operating model and the responsibilities you want to retain.